Terms

TermsĀ and Conditions

We may, in Riss Jewels discretion, change terms, product prices and policies without notice to you. Sizes vary by design. Please check all sizes before placing an order. If you have any questions about sizing, placing a custom order or concerns about allergiesĀ contact us.

Riss Jewels is not a professional health physician. All healing gemstone knowledge is self-researched. You should consult with a healthcare professional for your healthcare needs.

Riss Jewels products are not intended for children younger than 14 years of age.

New pieces will upload daily so stop by often to check out the newest jewels.

Deposit Policy

Placing a deposit with Riss Jewels means you agree to pay a down payment for your item and you will pay the last payment 2 weeks after the first down payment. Deposits/ down payments are not refunded.

You will have 2 weeks from your first payment to pay your last payment on your items you want to purchase. Failure to not pay your final deposit is an agreement to forfeit your items (including custom orders)

If for any reason you have questions or concerns please contact us

Returns, Repairs and Exchanges

Purchases are final. Items are repairable or exchangeable for size change or another item of equal or lesser value within 5 days of receiving your purchase. If your item needs repairing and you have all or some of the material from your original purchase, then any extra material, labor and shipping will be charged to you for repairing.

Contact us first with a complete list of the items you want to exchange, repair or modify within 5 days of receiving your order. Riss Jewels will not guarantee an exchange, modifies or repairs for any order delivered or purchased after 5 days.

Custom orders are not refundable or exchangeable. Contact us if you are needing modifications. Custom orders that need modifying will be charged to you for any extra material, labor and shipping.

Ship fragile with insurance to: Riss Jewels P.O Box 1404 Bristol PA 19007. You are responsible for the cost and insurance for shipping.

Shipping

Any items sent to an incorrect address due to buyer’s error to provide the correct address are not refunded/exchanged or resent. Please make sure shipping address is correct. After purchasing, items will ship with USPS within 2-10 days. Shipping includes insurance and tracking. Due to the holiday season orders ship 10 to 15 days after processing orders.

Privacy

The RISS LLC and Riss Jewels will not give any information to any third-party. All your information that you share is kept only with Riss Jewels.


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