1. Changes and Policies:
– Riss Jewels reserves the right to modify terms, prices, and policies without prior notice.
– Customers are advised to check sizes before placing orders, as sizes may vary by design.
– Any questions about sizing, custom orders, or allergies should be directed to Riss Jewels.
2. Health Disclaimer:
– Riss Jewels does not provide medical advice, and any knowledge about healing gemstones is based on self-research.
– Customers are encouraged to consult healthcare professionals for medical needs.
3. Age Restriction:
– Products are not intended for children under 14 years of age.
4. Inventory Updates:
– New pieces are added daily, encouraging customers to visit the website frequently.
5. Deposit Policy:
– Placing a deposit implies agreement to pay the remaining balance within two weeks.
– Deposits are non-refundable, and failure to pay the final deposit results in forfeiture of items.
6. Returns, Repairs, and Exchanges:
– Purchases can be returned within14 days of receipt.
– After 14 days purchases are nonrefundable. Repairs and size changes may be modified at an additional cost.
– An email with order number must be sent to rissjewelry@gmail.com within the 14 days on the reason of your return. You will receive an email within seven days whether your return was approved and a return label.
7. Shipping:
– Incorrect shipping addresses provided by the buyer are not eligible for refunds, exchanges, or reshipment.
– Orders typically ship within 2-10 days via USPS with insurance and tracking.
– During the holiday season, orders may take 10 to 15 days to process.
8. Privacy:
– Riss Jewels maintains customer privacy and does not share information with third parties.
These terms and conditions cover various aspects of the customer experience, from purchasing and shipping to privacy protection and returns. They provide clear guidelines to ensure a positive and secure shopping experience for our customers.
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